Node.js Full-stack developer (H/F)

Job description

CallDesk rethinks the way customer service can deliver happiness to their clients. We offer an artificial intelligence voicebot that handles almost any repetitive calls in call centers and let human agents focus on high value interactions with the customers.    

 

Our Story:

 

CallDesk was co-founded in April 2016 by Vincent Gire and Aimé Dushimire, two serial entrepreneurs. We are already working with major companies like La Poste, MGEN, Bouygues Télécom or SNCF. Our customers use CallDesk to improve their customer service and love our product. We have raised €2.9M with some of Europe’s most experienced VC funds in customer service and SaaS solutions (PointNine Capital and EQT Ventures). We are now a team of 10 talented and ambitious people, excelling at execution and most of all passionate about delivering the  final customers the best experience they have ever known.

 

Your mission:

 

We're looking for a Node.js Full-stack developer to join our technical team constantly improving our AI platform to create and maintain amazing voicebots for our customers. We’re growing fast and it’s an amazing opportunity to be at the center of the artificial intelligence revolution to disrupt a major industry.
 

Responsibilities:

 

  • Implement new features, solve issues and analyse user's feedback to constantly improve our voicebot platform
  • Design, develop and maintain various voicebots for industry leaders. Achieve excellent customer satisfaction and measure it regularly with Customer Success team
  • Apply professional development processes to acheive a strong SLA, easy maintainability and scale thousands of calls in the cloud

Requirements

Requirements:

 

  • You are fluent in nodejs
  • You are familiar with React.js and UX focused
  • You are comfortable with git, Unit testing and Continuous integration
  • One nodejs professional experience is a big plus
  • Experience with Redux is a plus
  • Basic knowledge of machine learning algorithms is a plus
  • Excellent team player
  • An entrepreneurial spirit - our team is hard working, ambitious, self-motivated and embrace change


Benefits:

 

  • Fixed salary, based on experience and motivation
  • Challenging and empowering environment in a fast-growing company
  • Working with an experienced CTO and great tech team
  • Transportation (50%)
  • Amazing office in the center of Paris (75006)
  • An incredible and friendly team of trail-blazers
  • Thursday's beers with the team